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Technical + Theme Questions
Q: “Where can I check out new products?”
We will update new products on the shelves in the New Products column of the official website as soon as possible. You can check the website regularly to learn about new products and inventory. You can also leave your contact information and email address in the subscription section of the website, and we will regularly send updated product information to your email address.
Q: “When will it be available?”
Many products on our site have convenient Stock Quantities. You can use this to check whether the product is currently in stock. If it shows that it is not in stock, just log in to your account. You can also contact us to inform you of the specific date of arrival.
Q: “How do I check your prices?”
To view our prices you will need to register your details or log in to your existing account.
Q: “How do I place an order?”
The easiest way to place an order is through our website.
Our website is easy to use and frequently updated with new and upcoming products.
Q: “Is it safe to shop on your website?"
Absolutely! Our website uses secure SSL encryption to protect your personal and payment information. We also comply with all data protection regulations to ensure your privacy and security.
Q: “How long does shipping take?"
Shipping times vary depending on your location. Typically, orders are processed within 7-14 business days, and standard shipping takes 3-7 business days. Expedited shipping options are also available.
Q: “Do you ship internationally?"
Yes, we do ship internationally. During checkout, you can select your country and see the available shipping options and costs. Please note that international shipments may be subject to customs duties and taxes.